Startup cost
$25k–$250k
TRUiC Business Ideas
How to Start an Electronics Repair Business
Decision Snapshot
Electronic Repair
Idea Score
55
Profit margin
21%
Break-even
4 mo–12 mo
Time to launch
12 wk–36 wk
Demand trend
Stable
5-yr failure rate
—
Capital intensity
Very high
Time commitment
Full time
Part 1 - How to start an Electronics Repair business - Background
This type of business repairs damaged or malfunctioning equipment such as televisions, stereos, computers, phones, and gaming devices. Repair technicians charge a fixed rate for labor in addition to the cost of new parts.
Our guide is in 3 parts:
- Part 1 - How to start an Electronic Repair business - Background
- Part 2 - Our planner tool to see if this idea is the right fit for you
- Part 3 - Action plan to get started
What are the costs involved in opening an electronics repair business?
The costs for opening this type of business are lower than many other types. One reason is that this business can be operated out of a home. Many services can also be performed remotely, which further reduces expenses. One of the largest initial expenses is the purchase of tools and testing equipment. Prices for diagnostic tools and software can range from several hundred to several thousand dollars. There are also software as a service (SaaS) diagnostic services available that operate in the cloud and charge a monthly or annual fee. Depending upon your location, it may be necessary to obtain a license to perform repairs. If you plan to enter your clients’ homes and businesses, there will also be the cost of liability insurance and bonding.
What are the ongoing expenses for an electronics repair business?
Some of the ongoing expenses of an electronics and computer repair business include:
-
Replacing tools
-
Continuing education regarding new electronic devices entering the consumer market
-
Maintaining license, insurance and bonding
-
Staff salaries
-
Office supplies
-
Vehicle maintenance
Who is the target market?
Preferred customers are economically and environmentally conscious people who want to utilize their devices to the full extent of their capabilities before replacing them. Other preferred customers include busy professionals and small business owners who may not be able to afford full-time IT staff.
How does an electronics repair business make money?
Electronics and computer repair businesses make money by charging a fee for their labor and expertise in repairing various devices. Many of these businesses also purchase used laptops, smartphones, and gaming devices for the purpose of refurbishing and reselling them.
How much can you charge customers?
Rates for repairs on computers and other electronic devices can range from between $10 and $100 per hour, depending on the complexity of the job. Some repair businesses perform the repairs in the client’s home or business, while others require their clients to bring the devices to a repair shop.
How much profit can an electronics repair business make?
An electronics and computer repair business owner can earn from between $27,000 to over $100,000 per year, depending on knowledge and experience. With additional employees specializing in different types of popular devices, profits can increase substantially.
How can you make your business more profitable?
Many electronics and computer repair business owners purchase used laptops, phones, and other devices and refurbish them for resale. Others choose to expand into the recycling business, selling damaged parts for scrap. Another way to generate additional monthly income is by offering small businesses that can’t afford full-time IT staff the opportunity to pay a monthly retainer to have your IT repair services available whenever needed. Selling computer parts and accessories also provides a stable source of revenue. Ironically, successful repairs eliminate some types of repeat business, so success depends on satisfied customers spreading the word. Investing time in cultivating good relationships with existing customers is the best way to ensure future customers.
Day-to-Day and Growth
What happens during a typical day at an electronics repair business?
-
Attending workshops and participating in webinars to stay on the cutting edge of new technology
-
Testing computers and electronic devices with diagnostic tools to determine which parts require replacement
-
Reinstalling operating systems in response to hard disk failures
-
Repairing computer hardware and associated peripherals.
What are some skills and experiences that will help you build a successful electronics repair business?
-
Analytical skills for determining the best resolution of an issue
-
Communication skills for explaining processes and procedures to customers
-
IT skills including experience in using diagnostic equipment and monitoring computer systems
-
Physical dexterity for making repairs
-
Troubleshooting skills for addressing potential problems
What is the growth potential for an electronics repair business?
There is a lot of growth potential for an electronics and computer repair business. Many owners of these types of businesses also work as computer consultants. They assist clients in setting up new computer systems as well as trouble-shooting existing systems. Other services they may provide include purchasing software and training employees on how to use it effectively.
What are some insider tips for jump starting an electronics repair business?
An electronics and computer repair business relies a great deal on providing the kind of superior service that inspires satisfied customers to recommend your services to others. Building that reputation takes time, which is why some industry insiders recommend taking advantage of franchise opportunities, which can enable a new store to begin earning revenue much more quickly.
How and when to build a team
It’s a good idea to take advantage of the expertise of industry professionals by joining organizations such as ARCBO, (Association of Computer Repair Business Owners). The benefits of membership include workshops and webinars dedicated to the continuing so necessary to stay on the cutting edge in this business. With the vast number of electronic devices on the market, having a team with members who specialize in the repair of a number of specific devices can greatly increase your businesses’ customer base.
Part 2 - Is an Electronics Repair business the right fit for you?
Business Evaluation & Strategy Tool
We'll walk you through the four pillars every business needs: Points of Leverage, Marketing Strategy, Financial Model, and Personal Compatibility. At the end you'll see a personalized report and your action plan below will be tailored to your answers.
Step 1 of 4 — Points of Leverage
Every viable business has natural advantages. Below are common leverage points across four categories. Pick the ones that apply to your Electronic Repair business. We've pre-suggested a few based on your idea — review and adjust.
Step 2 of 4 — Marketing Strategy
Without a way to connect with customers, even great businesses fail. Pick the channels you plan to use to reach your customers.
Step 3 of 4 — Financial Model
Enter your monthly baseline costs — the minimum overhead to keep the business running. Then we'll calculate how many sales per month you need to break even.
Step 4 of 4 — Personal Compatibility
A business that doesn't fit your life will fail no matter how good the numbers look. Tell us how this business fits you.
Your Electronic Repair Evaluation Report
Complete the four pillars and your personalized summary will appear here.
Points of Leverage
Marketing Strategy
Financial Model
Personal Compatibility
Part 3 - Action plan to launch your Electronics Repair business in 90 days
Nine concrete steps to take you from idea to open business, grouped into 30-day phases. Complete the planner above and we'll highlight what's most important for your situation.
First 30 days — Foundation
-
Form your legal entity
An LLC keeps your personal assets separate from business debts and lawsuits — the most common reason small business owners choose this structure. Sole proprietorships and partnerships do not provide this protection.
-
Get an EIN and register for taxes
Apply for your free Employer Identification Number through the IRS, then register for any state or local taxes that apply to your business (sales tax, franchise tax).
-
Open a business bank account and credit card
A dedicated business account is required to maintain personal asset protection. Mixing personal and business finances ('piercing the corporate veil') can void your LLC's liability shield.
-
Set up business accounting
Recording expenses and income from day one makes tax filing easier and lets you see when the business is actually profitable. Use software (QuickBooks, Wave) or a part-time bookkeeper.
Days 30–60 — Compliance & Risk
-
Get permits and licenses
State and local requirements vary widely. Brick-and-mortar businesses typically need a Certificate of Occupancy; service businesses may need specific professional licensing; food businesses need health permits.
-
Get business insurance
General Liability Insurance is the most common starting point. If you'll have employees, most states require Workers' Compensation. Specific industries need additional coverage (product liability, professional liability, etc.).
Days 60–90 — Launch
-
Define your brand
Your brand is how customers perceive and remember you. A clear name, logo, and visual identity make every later marketing decision easier and protect you legally as you grow.
-
Create your business website
Every legitimate business needs a website. Social media pages are not a substitute — you don't own the platform. Modern website builders mean you can launch a clean site in a weekend without a developer.
-
Set up your business phone system
A dedicated business number keeps your personal life private, makes the business look legitimate, and lets you route calls professionally. Cloud phone services start under $20/month.